Hyatt Regency response: Thank you for your great review! We appreciate you choosing to stay at Hyatt Regency for business and for pleasure with your family. We value your opinions, and highly take them into consideration. We’re glad you enjoyed your dining experiences at B-line Diner and Fiorenzo Italian Steakhouse. Next time give Coconuts Poolside Bar & Grill a try after a day in the sun, or Rocks for a night of live entertainment and handcrafted cocktails! Thank you your loyalty, we hope to see you back soon!
The Hilton Fort Lauderdale Marina
Hilton response: We sincerely apologize for your dissatisfaction during your stay at The Hilton Fort Lauderdale Marina. There is no excuse for your room not being ready at 4 p.m. upon your arrival. I have also contacted house keeping to follow up on their no-show and delay in bringing you towels. We appreciate your feedback, and highly take into consideration all of your opinions and recommendations. Please message us with your contact information so that we can make this up to you.